lcc247 Privacy Policy

lcc247 is a trusted online gaming and betting platform in Bangladesh. We take our users' privacy very seriously and are committed to protecting their personal information.

This privacy policy describes in detail how your personal information is collected, stored, processed, and may be shared with third parties when you use lcc247's website and services. This policy is an integral part of our Terms and Conditions, and by using this platform you are considered to have given your consent to the terms of this policy.

This policy applies only to lcc247's own services. Third-party services mentioned on our platform may have their own privacy policies, and we are not responsible for those.

lcc247 collects various types of information for the purpose of providing its services. The categories of information collected are listed below:

Personal Identity Information

• Full name and date of birth (for age verification)
• Email address and mobile number
• National ID or passport details (for the KYC process)
• Permanent or current address

Financial Information

• bKash, Nagad, Rocket, or Upay account numbers
• Bank account details (where applicable)
• Transaction history and amounts

Technical and Usage Information

• IP address and device identifier information
• Browser type and operating system
• Platform access times, page visit information, and session data
• Information collected through cookies and similar tracking technologies

Gaming Activity Information

• Play history, bet amounts, and results
• Records of bonus and promotion usage
• Login and logout times and dates

lcc247 uses the information collected from users for specific and legitimate purposes. We never use your information unnecessarily.

• Account creation and management: To ensure registration, identity verification, and a secure login process.
• Payment processing: To complete deposit and withdrawal transactions and to ensure financial security.
• Service improvement: To analyse the user experience and improve the quality of our platform.
• Customer support: To resolve your issues and answer your questions.
• Promotional communication: To inform you about new bonuses, tournaments, or game updates (only with your consent).
• Fraud prevention: To maintain account security and detect unauthorised activity.
• Legal compliance: To comply with applicable laws and regulations.
• Age verification: To ensure that only those aged 21 or above are using the platform.

lcc247 does not sell or rent your personal information to third parties. However, in certain circumstances we may share your information with the following parties:

Payment Service Providers

Information necessary for carrying out financial transactions via bKash, Nagad, Rocket, Upay, and bank transfer may be shared with the relevant payment providers. This information will be used solely to complete transactions.

Technology and Service Partners

Trusted technology partners are engaged for platform operations, cybersecurity, data analytics, and customer support. These partners are bound by strict confidentiality agreements and may not use your information beyond those agreements.

Legal Authorities

In response to court orders, government directives, or legal obligations, we may provide relevant authorities with the necessary information. In such cases, we will provide only the information we are legally required to disclose.

lcc247 has adopted modern technical and organisational measures to protect user information. The key elements of our security framework are listed below:

• SSL/TLS encryption: All information sent to and received from our website is protected by SSL encryption technology.
• Secure data storage: Your information is stored in encrypted form on secure servers.
• Access control: Only authorised staff may view your information, strictly on a need-to-know basis.
• Regular security testing: Regular audits and tests are conducted to identify security vulnerabilities in our systems.
• Two-factor authentication: Additional identity verification is activated in cases of suspicious activity.
• Firewall and intrusion detection: Advanced technology is used to prevent unauthorised access attempts.

Even so, it is not possible to guarantee that transmitting information over the internet is completely secure. We ensure protection to the best of our ability, but you are also responsible for keeping your account password confidential.

The lcc247 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your browsing experience.

The cookies we use

• Essential cookies: Required for the basic functionality of the website, such as maintaining login sessions.
• Performance cookies: Collect website usage statistics, which help us improve our services.
• Functionality cookies: Used to remember your preferences and settings, such as language selection.

You can control or disable cookies through your browser settings. However, disabling cookies may limit some functionality of the website.

lcc247 does not retain your personal information longer than necessary. We follow the policies below when determining retention periods:

• Active accounts: All relevant information will be retained for as long as your account is active.
• Closed accounts: Even after an account is closed, information necessary to meet legal obligations and resolve disputes may be retained for a defined period.
• Financial transaction records: Transaction information may be retained for an extended period for financial fraud prevention and regulatory compliance.
• Marketing communications: Information used for marketing purposes will be deactivated immediately upon withdrawal of consent.

Once the retention period ends, we securely delete or anonymise the information.

As a user of lcc247, you have several important rights regarding your own information:

• Right to access: You may request to know what information we hold about you and to receive a copy.
• Right to rectification: If your account contains incorrect or incomplete information, you may request that it be corrected.
• Right to erasure: In certain circumstances, you may request that your personal information be deleted (subject to legal obligations).
• Right to object to processing: You may object to your information being used for marketing purposes.
• Right to data portability: You may request your information in a structured and commonly used format.
• Right to withdraw consent: You may withdraw consent previously given for marketing communications at any time.

If you wish to exercise any of the above rights, please contact our support team. We will review your request in a timely manner.

lcc247's services are intended only for those aged 21 or above. We do not knowingly collect, store, or process the personal information of anyone under the age of 21.

Age verification is carried out during registration. If we become aware that a minor has used our platform, their account will be closed immediately and the information collected will be deleted.

If you are aware that a minor is using our platform, please notify our support team immediately.

lcc247 may update this privacy policy from time to time as a result of changes to its business operations, legal changes, or technological developments. We will notify users of any significant changes to the policy in the following ways:

• Displaying a prominent notice on the website
• Sending a notification to registered email addresses
• Updating the "Last updated" date at the top of this policy

Continuing to use the platform after any changes are made will be considered as your acceptance of the updated policy. We therefore recommend reviewing this policy regularly.

lcc247's operations rely on international technology infrastructure. As a result, in some cases your information may be stored or processed on servers located outside Bangladesh.

Wherever your information is stored, we ensure that the same standard of security and privacy protection is maintained. All of our international partners are contractually bound to comply with our privacy standards.

For any questions, requests, or complaints related to the privacy policy, please contact our support team. We will consider all your requests seriously and will try to respond as quickly as possible.