Safe Gaming Policy

lcc247's Commitment to Responsible Gaming

We believe gaming is for enjoyment — not for stress or harm. lcc247 places the wellbeing and safety of every player as its highest priority.

For ages 21 and above only
For ages 21 and above
Our Commitment

Why Is Responsible Gaming Important?

Responsible gaming is at the heart of our culture at lcc247. Online gaming and betting is a great form of entertainment, but it stays enjoyable only when it remains in control. We want every one of our players to play consciously and within their own means.

Millions of people in Bangladesh trust our platform. Honouring that trust, we have prepared responsible gaming rules, tools, and support systems. If you ever feel that gaming is having a negative impact on your life, the lcc247 support team is always by your side.

On this page we will discuss how you can set your own gaming limits, recognise the signs of gambling addiction, and seek help when needed. Remember — lcc247 is for people aged 21 and above only.

Safety Tools

Control Is in Your Hands

lcc247 provides several practical tools to help you play responsibly.

Deposit Limit

Set the maximum amount you will deposit per day, per week, or per month. Once a limit is set, it takes effect immediately. To increase a limit, a 24-hour waiting period is required — this helps prevent impulsive overspending.

Session Time Limit

Decide in advance how long you will spend in each gaming session. When the set time is up, the system will alert you. Extended uninterrupted gaming is not healthy — take breaks and spend time with your family.

Time-Out

If you feel you need a break for a few days, you can take a time-out ranging from 24 hours up to 6 weeks. During this period, no bets or deposits can be made from your account.

Self-Exclusion

If you want to stay away from gaming for a longer period, you can take a self-exclusion from 6 months up to permanently. Once self-exclusion is active, cancelling it is very difficult — this is by design, for your protection.

Betting History Review

You can view a complete history of all your bets and financial transactions. Analyse your own spending patterns — understanding where you are spending more time and money makes it easier to make the right decisions.

Live Support Team

For any questions or help related to responsible gaming, contact our 24/7 Bengali-language live chat support. Trained agents will assist you with empathy.

Stay Aware

Recognise the Warning Signs

Gaming addiction develops gradually. If any of the following apply to you or someone close to you, consider seeking help.

A tendency to place more bets to recover lost money ("chasing losses")

Wanting to stop gaming but being unable to, or playing for longer than intended

Prioritising gaming over family, friends, or work

Spending money meant for essential expenses (food, rent, medical care) on gaming

Lying to family or friends about gaming, or hiding information from them

Feeling anxious, irritable, or restless when unable to game

Stay Protected

Tips for Responsible Gaming

  • Always treat gaming as entertainment — not as a way to earn money. Always keep in mind that losing is possible.
  • Set a budget before you play. Play only with an amount you can afford to lose without distress.
  • Avoid gaming when you are stressed, depressed, or feeling lonely.
  • Take regular breaks. Aim for at least 10 to 15 minutes of break for every hour of play.
  • Do not game with borrowed or loaned money — this leads to financial and mental harm.
  • Do not game under the influence of alcohol or any other substance — your ability to make decisions is reduced.
  • Before starting a gaming session, set a maximum loss amount and stop when you reach that limit.
  • Be honest with family and friends. Their support will help keep you on the right path.
Control Options

How Does Each Tool Work?

The table below gives detailed descriptions of each safety tool available at lcc247.

Tool Options Time to Take Effect Change / Cancel
Deposit Limit Daily, weekly, monthly Immediately Reducing a limit is immediate; increasing requires a 24-hour wait
Session Time Limit 30 minutes to 8 hours From the next session Changeable at any time
Time-Out 24 hours to 6 weeks Immediately Ends automatically when the period expires
Self-Exclusion 6 months, 1 year, 5 years, or permanent Immediately Cancellation before the period ends is very difficult
Reality Check Alerts every 30, 60, or 90 minutes Immediately Turn on or off at any time
Age Restriction

21+ Age Verification Policy

At lcc247, we verify the age of every player at registration. Our platform is completely prohibited for anyone under 21. This is not a legal obligation — it is our ethical responsibility.

If you become aware that a minor is using this site, please notify our support team immediately. We will verify and close their account.

A request to parents and guardians — install parental control software on your computer, phone, or tablet to prevent children and teenagers from accessing online gaming sites.

21+ Age Confirmed

Age verification is mandatory at registration.

Parental Controls

Take extra steps to keep your family safe.

Suspicious Accounts

Accounts suspected of belonging to a minor will be suspended.

Account Cancellation

Accounts registered with false information will be closed.

Reach Out for Help

If You Need Help, We Are Here

If you have any concerns about gaming, do not feel embarrassed. Asking for help takes courage. Our support team is by your side.

Live Chat Support

Our Bengali-speaking support team is available 24 hours a day, 7 days a week. Feel free to talk openly about any gaming concerns.

Email Support

For a more detailed discussion, write to us at [email protected] — we will respond as quickly as possible.

Close Your Account

If you wish to close your account yourself, contact us via live chat or email. We will take action promptly.

Frequently Asked Questions

Questions About Responsible Gaming

After logging in, go to Account Settings and open the "Responsible Gaming" section. You will find options to set a daily, weekly or monthly deposit limit. Once a limit is set, it takes effect immediately. You can contact our 24/7 live chat for help.

Reactivating your account before the self-exclusion period ends is very difficult — this is by design. Once the period ends, if you feel you can now play in a controlled way, contact the support team. For permanent self-exclusion, the account will not be reopened.

Start by speaking with them with empathy. Encourage them to acknowledge the problem without criticism or judgment. Contact us via live chat or email at [email protected] and we will guide you on how to help them.

No. lcc247 is for people aged 21 and above only. Age is verified at registration and anyone under 21 is not permitted to create an account. This rule is strictly enforced.

A time-out is a short-term break — from 24 hours up to 6 weeks. When the period ends, the account becomes active again automatically. Self-exclusion is a long-term or permanent solution — the account can be kept closed from 6 months up to permanently. Self-exclusion is more effective for serious issues.

No. When played responsibly, gaming can be an enjoyable form of entertainment. Problems arise only when it goes out of control and has a negative impact on other areas of life. Knowing your limits, sticking to a budget, and taking regular breaks keeps it a healthy pastime.

Play Safe, Enjoy Yourself

Enjoy a responsible gaming experience at lcc247. Cricket, slots, or casino — enjoy everything in a controlled way.

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